We take abuse reports very seriously and strive to maintain a safe and secure environment for our clients and their users. We encourage users to report any incidents of abuse or violations of our terms of service that they encounter.

What is abuse?

Abuse can include, but is not limited to:

 

    1. Spamming: sending unsolicited emails, comments, messages or posts to promote a product or service
    2. Phishing: attempting to obtain sensitive information such as usernames, passwords, and credit card details by posing as a trustworthy entity
    3. Malware: distributing viruses, worms, Trojans, and other harmful software
    4. Copyright infringement: using copyrighted materials without permission or attribution
    5. Harassment: any form of behavior that is intended to intimidate, humiliate, or offend someone else
    6. Fraud: deceptive behavior to obtain money or goods illegally

Reporting abuse:

If you encounter abuse, please report it to our abuse team as soon as possible by emailing [email protected] We take all reports seriously, and we investigate all incidents of abuse.

To help us investigate your report, please include the following information:

 

    1. A detailed description of the abuse incident, including any relevant dates, times, and locations
    2. Any evidence that you have collected, such as screenshots, URLs, and email headers
    3. Your contact information, in case we need to follow up with you

What we will do:

Upon receiving a report of abuse, we will investigate the incident and take appropriate action, which may include:

 

    1. Contacting the offending user to request that they stop their abusive behavior
    2. Suspending or terminating the offending user’s account
    3. Reporting the abuse incident to the appropriate authorities, such as law enforcement agencies or industry regulators

We will also keep you informed of the progress of our investigation and any actions we take.

We take abuse seriously, and we thank you for helping us maintain a safe and secure environment for all our clients and their users.